🔒 Privacy Policy

Effective Date: [01/10/2025]

ALTR Project (“we”, “our”, “us”) is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our ministry, or support us financially.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal details you provide (e.g. name, email, phone number, address).

  • Financial information when making a donation or payment (processed securely by third-party providers — we never store full card or bank details).

  • Technical information (e.g. IP address, browser type, device, cookies) when you visit our website.

  • Communication records (emails, messages, prayer requests, or forms submitted).

2. How We Use Your Information

We use your information to:

  • Process donations and payments.

  • Communicate with you (e.g. updates, prayer requests, newsletters).

  • Respond to enquiries and booking requests.

  • Improve our website, outreach, and ministry resources.

  • Comply with legal, tax, and safeguarding obligations.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent — when you sign up for newsletters or give us permission.

  • Contract — when processing bookings, donations, or event arrangements.

  • Legal obligation — for accounting, tax, and safeguarding compliance.

  • Legitimate interests — to run and grow the ministry effectively.

4. Sharing Your Information

We will never sell your data.
We may share it with:

  • Trusted third-party service providers (e.g. donation processors, mailing platforms, website hosting).

  • Legal or regulatory bodies if required by law.

5. International Transfers

If we use providers based outside the UK/EEA (e.g. email services in the US), we ensure your data is protected under UK GDPR standards.

6. Data Retention

  • Donation and transaction records: 7 years (for legal/tax reasons).

  • Mailing list data: kept until you unsubscribe.

  • General enquiries: deleted once resolved, unless needed for safeguarding or legal purposes.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for communications.

  • Restrict or object to processing in certain cases.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites work properly, improve user experience, and provide information to site owners.

Types of Cookies We Use

  • Essential cookies — Required for the website to function (e.g. site navigation, security, payment processing).

  • Performance & analytics cookies — Help us understand how visitors use our site (e.g. page visits, time on site). This helps us improve content and outreach.

  • Functionality cookies — Remember your preferences (e.g. language, display settings) for a smoother experience.

  • Third-party cookies — Some cookies may be set by third-party services we use (e.g. social media plugins, embedded videos, or donation/payment platforms).

Managing Cookies

You can manage or disable cookies in your browser settings at any time. Please note: disabling certain cookies may affect the functionality of the site.

Consent

By continuing to use our website, you consent to the use of cookies as described in this policy. If you do not agree, you should adjust your browser settings or stop using the site.

9. Security

We take reasonable steps to protect your data through secure systems, encrypted payment platforms, and limited staff access. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

ALTR Project
Email: altr.uk@outlook.com